Shipping policy
Shipping Policy
At SatRas, we are committed to delivering your orders safely, promptly, and in perfect condition. Please review our shipping policy below to understand our delivery timelines and process.
Shipping Methods & Carriers
Shipping Method: We offer standard shipping across India.
Carrier: Orders are shipped through reliable logistics partners (such as Shiprocket and associated courier services) to ensure timely and secure delivery.
Processing & Delivery Timelines
Order Processing:
Orders are processed within 24–48 hours, excluding Sundays and public holidays.
Estimated Delivery Time:
Delivery timelines depend on your location and typically range between 2–10 business days from the date of dispatch.
Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.
Shipping Charges
Shipping Costs:
Shipping charges are calculated at checkout based on order value, weight, and delivery location.
Free Shipping:
We offer free shipping on orders above ₹599 (or as per ongoing promotional offers).
Order Tracking
Once your order is shipped, you will receive a confirmation email/SMS containing a tracking link.
You can use this link to monitor your shipment until it reaches your doorstep.
Shipping Locations
Currently, SatRas delivers across India only.
We do not offer international shipping at this time.
Contact Us
If you have any questions regarding shipping or delivery, please reach out to us: at care@satras.in or 9034911109
Our team is happy to assist you and ensure a smooth SatRas experience.